Shipping policy

Shipping Policy

Thank you for shopping with us! Below is everything you need to know about how we handle shipping for our home décor products.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, you will receive a confirmation email with tracking information.

During peak seasons or promotional periods, processing times may be slightly longer.

Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on your location and selected shipping method.

Estimated delivery time:

  • Standard Shipping: 2–4 weeks (10–28 business days)

Please note that delivery times are estimates and may vary depending on your location and external factors such as customs delays or carrier issues.

International Shipping

We ship worldwide! Please note:

  • Delivery times for international orders are typically within 2–4 weeks, but may occasionally take longer depending on customs.

  • Customers are responsible for any customs duties, taxes, or import fees that may apply.

Order Tracking

Once your order ships, you will receive a tracking number via email. Please allow up to 48 hours for tracking updates to appear.

Shipping Delays

While we strive to deliver your order within the stated timeframe, delays may occur due to unforeseen circumstances such as weather conditions, customs processing, or carrier disruptions. We appreciate your patience and understanding.

Incorrect Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery. Include your order number and photos (if applicable), and we will work to resolve the issue promptly.

Contact Us

If you have any questions about your shipment, feel free to reach out to our customer support team at: Contact@decorclear.com

Thank you for choosing us to decorate your space 🤍